Shipping policy

We work with trusted partners to deliver your orders with care, from made-to-order clothing to fine art prints. Below you’ll find delivery timeframes and important info for each type of item.

All prints and original artworks are shipped via Australia Post from our studio.

Please allow up to 7 business days for handling and printing before your order is dispatched.

• Shipping times vary by location, but generally take:

• Australia: 3–10 business days

• New Zealand: 7–14 business days

• International: 10–20 business days

Larger or high-value orders will require email confirmation before dispatch for security and fraud protection.

 

👕 Clothing & Accessories shipped from trusted partners

Clothing and accessories are made to order and shipped directly from our trusted print partners: Printful and Gelato.

• Fulfilment time: 3–7 business days

• Estimated shipping times:

• Australia: 2–14 business days

• USA: 3–4 business days

• Europe: 6–8 business days

• Japan: 4–8 business days

• International: 10–20 business days

You may receive your clothing and artwork in separate packages if your order includes both.

📬 Tracking & Delivery

Once your order is shipped, you’ll receive a confirmation email with tracking information where available.

If your parcel is lost or stolen, please contact us at wayde@alejandrolauren.com and we’ll do our best to assist you.

🌍 International Orders

Please note that customs fees, duties, or taxes may apply depending on your location. These are the responsibility of the customer and vary by country.

Let us know if you have any questions, we’re always happy to help.